
Product FAQ for WooCommerce Pro — Ultimate FAQ Management
Boost Customer Confidence, Improve UX, and Drive Conversions Reduce pre-sale support requests and increase sales by displaying Frequently Asked Questions (FAQs) directly on your WooCommerce store. The Product FAQ for WooCommerce Pro plugin lets you create, manage, and display beautiful, interactive FAQs for individual products or globally across entire categories, tags, and custom taxonomies.
Whether you sell physical goods, digital downloads, or services, this plugin provides an intuitive, high-performance solution to answer your customers’ queries before they even ask.
🚀 How to Install & Activate
To unlock the power of our Pro features, please follow these simple steps:
- Install Free Core: Ensure the free Product FAQ for WooCommerce plugin is installed and activated from the WordPress plugin directory.
- Install Pro Extension: Upload, install, and activate the Product FAQ for WooCommerce Pro plugin.
- Activate License: Go to Product FAQ -> License on your WordPress dashboard to register your active license and unlock all advanced features.
✨ Key Features (Free & Pro Included)
📦 Smart Bulk & Individual Management
- Individual Product FAQs: Add specific questions and answers directly from the WooCommerce product edit screen.
- Archive & Taxonomy Mapping (Pro): Apply bulk FAQ groups to products dynamically based on categories, tags, or custom taxonomies (e.g. Brands, Sizes, Colors).
- Unlimited FAQ Groups & Items (Pro): Create as many FAQ groups and items as your store requires without any limits (free version has a cap).
🎨 Advanced Display & Styling Controls
- Archive Page Rendering (Pro): Dynamically display relevant FAQs on shop archives, category, tag, and brand pages.
- Flexible Placement: Position FAQs exactly where you want them on the single product page (After Cart, After Summary, After Meta, etc.).
- Custom Styling Suite (Pro): Personalize accordions to match your brand. Customize active background and question colors, panel border-radius (modern card layout), and choose custom icons (Chevron Arrow, Plus/Minus, or Hide Icon).
- Custom CSS Editor (Pro): Inject custom stylesheets directly from the settings panel for pixel-perfect adjustments.
🔍 Smart Search & Real-Time Filtering (Pro)
- Interactive Filtering: Prepend an elegant storefront search bar above your accordions.
- Auto-Expansion: Accordion items automatically expand and highlight matched text as users type, delivering instant answers.
📊 Engagement Analytics & Reports (Pro)
- Real-time KPI Dashboard: View total FAQ clicks, top engaged products, and most popular questions in a beautiful admin interface.
- Behavior Tracking: Gain insights into what details your customers care about most, helping you refine product details and descriptions.
⚡ Performance & Compatibility
- 100% Mobile Optimized: Touch-friendly toggles and fully responsive layouts that look great on any screen.
- Lightweight & High-Performance: Optimized code structure that loads instantly without slowing down page speeds.
- Priority Support: Access dedicated developers and fast assistance whenever you need updates or configuration help.
Changelog:
= 1.0.8 =
- New: Added a persistent database backup for the active license status. This prevents the plugin from deactivating when website transients are cleared by caching plugins (like LiteSpeed Cache, WP Rocket, Redis, or Memcached).
- Tweak: Implemented automatic cache restoration—if the cached license transient is deleted during a cache purge, it is safely restored from the database backup without needing to query the remote server.
- Tweak: Enforced secure validation rules—the database backup option is automatically wiped if the licensing server explicitly confirms that a license has expired or is invalid, ensuring the 7-day grace period is strictly enforced and cannot be bypassed by clearing cache.
= 1.0.7 =
- New: Added a 7-day license grace period for background checks. If a background/cron check fails or experiences a connection error, your Pro features will remain fully active for 7 days rather than turning off immediately.
- Fix: Resolved the License Revocation Trap. If a purchase code is expired or invalid on the remote server, clicking "Revoke Code" will now successfully clear the key from your local WordPress database, allowing you to register a new one.
- Tweak: Improved local object caching and invalidation hooks when changing or removing purchase codes.
= 1.0.6 =
- Fix: Implemented a robust 5-time request retry mechanism with a 1-second delay for background licensing calls to bypass transient network timeouts.
- Fix: Corrected an issue in the SDK API Manager where HTML error pages or Cloudflare blocks were cached, preventing subsequent verification attempts.
- Fix: Configured the licensing system to enter an optimistic grace state (
unknown) on connection timeouts, preventing active subscriber features from deactivating during licensing server outages.
= 1.0.5 =
- Feature: Completely redesigned the License management page with a premium, responsive dashboard layout, cleaner typography, dynamic status badges, and interactive form states.
- Fix: Resolved periodic license deactivation issues caused by brief network timeouts or licensing server downtime. Connection errors are now handled as grace states to prevent active plugin features from shutting down.
- Fix: Implemented automatic cleanup for cached SDK "Developer Mode" and "Debug Mode" warning notices, ensuring banners clear immediately after disabling the settings.
- Fix: Corrected a namespace collision and redeclaration bug during SDK bootstrapping to prevent potential PHP Fatal Errors on certain server setups.
- Performance: Replaced heavy server-side disk reads (
filemtime) on styles and scripts with constant-based versioning to optimize site performance and loading speed.
= 1.0.4 =
- Fixed license issue.
- Fixed license page design.
= 1.0.3 =
- Smart Search: Real-time search filter bar with auto-expanding accordions.
- Custom Styling: Adjust active background & text colors, border-radius (card layout), custom toggle icons (chevrons), and custom CSS.
- Engagement Analytics: Clean statistics dashboard displaying total FAQ views, top questions, and top products.
= 1.0.2 =
- Implement WPBay SDK license feature.
= 1.0.0 =
- Upload the main files.
1 review for Product FAQ for WooCommerce Pro
Only logged in customers who have purchased this product may leave a review.
Support by FBS Fusion
FBS Fusion supports this product through WPBay
Questions are handled in WPBay's private ticket system, keeping your purchase details and support conversation together.
After purchase, open this item in My Downloads and choose Get Support.
What support includes
- Answers to product-related questions
- Help with reported bugs and issues
- Guidance for included third-party assets
What support does not include
- Customizations or new features
- Installation or setup services
Is this product still maintained?
This product is in good shape. A few compatibility details or a fresher update would make buyers even more confident, but there is no sign it has been left behind.
- Updated 25 days ago Recency of updates · 30/30
- WordPress 7.1 not marked as tested · PHP 8.5 tested · Current WooCommerce not marked as tested Compatibility · 5/20
- 1 release in the last 12 months Release activity · 12/15
- Developer active recently Developer activity · 13/15
- No recent support tickets to measure Support · 15/15
- Documentation available · Demo available Documentation and demo · 5/5
How is this calculated?
Product Health
A fixed 100-point checklist. This is not ratings or sales.
- Recency of updates 30 points
-
- Under 30 days 30
- 30–90 days 27
- 91–180 days 22
- 181–365 days 15
- 365–545 days 7
- Older 0
- Compatibility 20 points
-
Points come from current WordPress, PHP, and WooCommerce testing.
- Current WordPress tested 10, or 13 if WooCommerce is not relevant
- Current PHP generation tested 5, or 7 if WooCommerce is not relevant
- Current WooCommerce tested 5, or unused if not relevant
- Release activity 15 points
-
Each day a new product ZIP is uploaded counts as one release. Same-day publish and first upload count as one. Listing edits without a new file do not count.
- Developer activity 15 points
-
Based on WPBay login and dashboard activity. Exact last-login dates are never shown.
- Support 15 points
-
WPBay ticket first-response time over 180 days. No tickets scores 15. Email or developer-site support cannot be measured and also scores 15.
- Documentation and demo 5 points
-
Documentation is 3 points. A live demo is 2 points.
- 90–100 Excellent
- 75–89 Healthy
- 60–74 Fair
- 40–59 Needs attention
- 0–39 Limited
Abandonment risk
Separate from Product Health. A quiet but supported product is not treated as abandoned. Only the label is shown, not the raw number.
- Time since update 35%
- Developer inactivity 25%
- Compatibility lag 15%
- Support inactivity 15%, not applicable for email or developer-site support
- Collapse in release trend 10%
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Ariful Islam (verified owner) –
Great plugin! Great support!