WACB – WooCommerce WhatsApp Sales Contacts

Turn your WooCommerce catalog into an assisted-sales channel with WhatsApp, phone, quote requests, sales contacts, promotions and smart product filtering.

WACB helps WooCommerce stores connect every product with the right sales contact and give customers fast ways to take action.

Instead of forcing every visitor through a traditional checkout flow, WACB lets you add direct WhatsApp, phone, email, quote and sharing actions to your WooCommerce products.

It is designed for stores where customers often need to ask questions, confirm availability, request a quote, negotiate, contact a salesperson or place an order through WhatsApp.

WACB is especially useful for B2B stores, catalogs, distributors, marketplaces, real estate websites, equipment sellers, wholesalers and assisted-sales businesses.

Key Features

Assign Sales Contacts to WooCommerce Products

Assign one or more sales contacts to products and display their contact information directly on the storefront.

WordPress users are the recommended source for sales contacts.

Each contact can have dedicated public information including:

• WhatsApp number

• Phone numbers

• Public email

• Company

• Role or position

• Website

• Social links

Administrators remain in full control of assignments and settings, while non-admin users can update only their own WACB public information.

WhatsApp Sales Actions

Add direct WhatsApp buttons to WooCommerce products so customers can contact the appropriate salesperson without searching for contact details.

WACB can automatically include relevant product information in the WhatsApp conversation.

This makes it ideal for products where customers normally ask about:

• Availability

• Pricing

• Delivery

• Product specifications

• Custom orders

• Quotes

• Negotiated sales

Phone, Email, Quote and Share Actions

WhatsApp is only one part of WACB.

Depending on your configuration, products can also display actions for:

• Phone calls

• Email

• Quote requests

• Product sharing

You can choose which actions fit your sales process.

WooCommerce Cart via WhatsApp

Customers can send their complete WooCommerce cart through WhatsApp.

WACB supports both:

• Classic WooCommerce Cart

• Modern WooCommerce Cart Block

The WhatsApp order message can include the products in the cart, quantities and selected product variations.

This gives stores an alternative assisted-order workflow without replacing WooCommerce itself.

Commercial Statuses

Create reusable commercial statuses for your products.

Examples:

• Available

• New

• In stock

• Limited stock

• Coming soon

• Reserved

• Sold

• On order

Starting with WACB 1.2.0, statuses are managed through configurable reusable lists.

When editing a product, you can select an existing status instead of repeatedly typing the same text.

This reduces spelling inconsistencies across large catalogs.

If the status you need does not exist yet, simply enter a new status and optionally add it to the reusable list for future products.

Existing product statuses are preserved during upgrades.

Promotions

WACB lets you create and display promotional information independently from WooCommerce pricing.

Promotions can be used for messages such as:

• Special offer

• Launch offer

• Clearance

• Limited-time promotion

• Free delivery

• Seasonal campaign

You can configure promotion appearance and display promotion badges directly on your product catalog.

Promotions can also use optional start and end dates for date-aware storefront display.

Reusable Promotion Lists

WACB 1.2.0 introduces controlled promotion lists.

Instead of manually entering the same promotion on many products, administrators can maintain a reusable list of promotion names.

Product and bulk editors can select promotions directly from this list.

Need a new promotion?

Enter it once and optionally save it to the reusable promotion list.

WACB also performs case-insensitive matching to help prevent duplicate values caused by spelling or capitalization differences.

Clickable Status and Promotion Badges

Status and promotion badges are no longer only visual labels.

They can also become powerful catalog navigation tools.

When a visitor clicks a status badge, WACB opens the WooCommerce product catalog showing all products with that status.

When a visitor clicks a promotion badge, the catalog shows all products participating in that promotion.

For example:

A visitor clicks “Available” → sees all available products.

A visitor clicks “Launch Offer” → sees all products included in the Launch Offer campaign.

This makes WACB useful not only for assisted sales but also for merchandising and product discovery.

WooCommerce Catalog Filters

WACB provides dedicated catalog filters for:

• Product status

• Promotion

Use the included:

[wacb_filters]

shortcode to display WACB filters inside shortcode-compatible areas and page builders such as Divi or Gutenberg.

Customers can quickly browse products based on the commercial information that matters to them.

WACB also adds status and promotion filtering to the WooCommerce product list inside WordPress administration.

SEO-Friendly Filtered Catalogs

WACB status and promotion filters are designed to avoid creating unnecessary indexed filter pages.

Filtered URLs use appropriate robots handling, including compatibility with Rank Math, helping you use merchandising filters without turning every filter combination into a thin SEO landing page.

Bulk Management

Managing hundreds or thousands of WooCommerce products one by one is inefficient.

WACB includes bulk tools for managing product information across your catalog.

Bulk operations support the same controlled status and promotion lists introduced in version 1.2.0.

You can also create new reusable values during bulk operations.

WACB processes large catalog operations in controlled batches to reduce memory usage and improve reliability on larger WooCommerce stores.

Product Assignment Manager

Manage sales-contact assignments across your WooCommerce catalog from a dedicated interface.

This is especially useful when:

• Different salespeople manage different product categories

• Products belong to different suppliers

• Regional representatives handle different products

• A marketplace needs individual product contacts

• A B2B catalog distributes inquiries between team members

Private Business Contact Directory

WACB also includes a private structured relationship directory for internal business contacts such as:

• Suppliers

• Owners

• Partners

• External salespeople

• Customers

• Prospects

• Service providers

These contacts are managed separately from public WooCommerce product information.

WACB remains focused on product sales contacts and assisted commerce and does not attempt to become a full CRM.

Built for Assisted WooCommerce Sales

WACB is particularly useful when the customer’s journey looks like this:

Discover product → check status or promotion → contact salesperson → discuss requirements → request quote or order.

This type of workflow is common in:

• B2B commerce

• Construction materials

• Equipment catalogs

• Furniture

• Electronics

• Automotive products

• Real estate

• Wholesale

• Distributor websites

• High-value products

• Products requiring consultation before purchase

Example Use Cases

Distributor

Assign different sales representatives to different products and allow buyers to contact the correct representative instantly.

B2B Catalog

Display your products online while letting businesses request prices or quotes through WhatsApp.

Real Estate or Property Listings

Associate listings with an agent and display direct contact actions.

Use statuses such as Available, Reserved or Sold, then allow visitors to click those statuses to browse matching listings.

Promotional Campaign

Create a promotion such as October Offer, apply it to selected products and let visitors click the promotion badge to see every participating product.

Marketplace

Associate products with the person responsible for answering customer inquiries while keeping central administrative control.

Designed for Modern WooCommerce

WACB includes compatibility declarations for:

• WooCommerce HPOS

• WooCommerce Cart and Checkout Blocks

• Classic WooCommerce cart

• Product variations

• Divi product modules and product grids

• Gutenberg and shortcode-compatible layouts

The frontend remains lightweight.

WACB does not add:

• Font Awesome

• External icon CDNs

• A front-end jQuery dependency

Analytics-Friendly

WACB can generate structured dataLayer events for supported customer interactions without installing an analytics script itself.

This allows advanced users to connect WACB actions with their preferred analytics or tag-management setup.

Translation Ready

WACB uses English as its source language and includes a French translation.

It is also compatible with translation tools such as Loco Translate and includes RTL-friendly frontend styles.

Upgrade-Safe

WACB 1.2.0 preserves existing product data.

Existing:

• Statuses

• Promotions

• Legacy WACB promotion values

• Product assignments

remain compatible.

Existing status and promotion values can be automatically incorporated into the new reusable lists without modifying the original product data.

Large-catalog migrations and updates are processed in controlled batches.

Requirements

• WordPress 6.6 or later

• WooCommerce

• PHP 7.4 or later

Included

With WACB you get:

• WooCommerce product sales-contact assignments

• WhatsApp product actions

• Phone actions

• Email actions

• Quote actions

• Product sharing

• Floating product CTA option

• Full-cart ordering through WhatsApp

• Classic Cart and Cart Block support

• Product variation information in WhatsApp cart orders

• Commercial status badges

• Promotion badges

• Configurable reusable status lists

• Configurable reusable promotion lists

• Custom status and promotion creation

• Clickable status badges

• Clickable promotion badges

• WooCommerce catalog filtering

• [wacb_filters] shortcode

• WordPress admin product filters

• Bulk catalog management

• Product assignment manager

• Private business contact directory

• Optional promotion dates

• Per-product promotion appearance

• dataLayer events

• HPOS compatibility

• WooCommerce Blocks compatibility

• Divi compatibility

• Translation support

• French translation

• WPBay license activation

• WPBay automatic updates

What’s New in WACB 1.2.0

Version 1.2.0 introduces a much stronger merchandising workflow.

You can now maintain centralized reusable status and promotion lists, select them directly while editing products, and add new values only when necessary.

This dramatically reduces inconsistent labels and spelling mistakes across the catalog.

Status and promotion badges are also clickable and can act as catalog filters, allowing visitors to discover all products sharing the same commercial status or campaign.

Combined with bulk management, WhatsApp-assisted sales and product-level contacts, WACB turns WooCommerce into a more flexible sales and merchandising platform.