Staff & Resources

Adding staff or resources

1. Go to Bookings > Staff & Resources > Add new.
2. Give it a name (e.g. Sam, Room 1 or Kayak) and set Spaces at once - usually 1 for a person.
3. Optionally set a calendar colour, a notification email, working hours, time off and a calendar to block busy times from.
4. On each product's Staff & resources tab, add the people or resources who can take that booking, with any extra cost.

How availability works with staff

• A staff member booked on one product is unavailable for every other product at that time - they're shared.
• Staff are emailed when a booking is given to them, or moved from them to someone else (with Email staff about their own bookings ticked under Bookings > Settings).
• Spaces at once counts places: a booking uses 1, or 1 per person on products that count spaces by person. So a room with 4 spaces holds a 3-person class plus 1 private hire, whichever product is booked.
• If a staff member has their own working hours, those are used instead of the product's hours. Leave them empty to follow each product's hours.
• Time off (date rules) only affects that person or resource.
• Customers can choose someone, or pick Any available. With Assigned automatically, the system picks whoever has the most space.