Customer Experience
What your customers see
Booking form
- Customers choose the number of people, staff member and length if you offer them.
- The calendar shows which days are available, fully booked or closed. It skips ahead to the first month with space.
- They pick a day, then a time. Group slots show how many spaces are left.
- The price updates live, including extras, deposit and balance.
- Book now adds it to the cart, with the date, time, people and extras shown on every line.
My Account > Bookings
Upcoming and past bookings, each with its status and:
- Pay now for unpaid bookings and balances
- Add to Google Calendar and Download .ics
- Reschedule and Cancel booking, within your time limits
Need Help?
If you have questions or need assistance, check out our Troubleshooting Guide or FAQ, or contact us through the item's support tab.