Frequently Asked Questions
Quick answers to common questions
General
Do I need YetiRaffles?
Yes. Yeti Live Draw draws from YetiRaffles competition tickets.
Can I draw several winners?
Yes, up to 50 per competition. They're revealed one at a time and no ticket can win twice.
Can I draw several competitions on one stream?
Yes - see Back-to-Back Sessions.
Can viewers see my browser's address bar?
Not if you use the Full screen button on the draw screen. See Streaming the Draw.
Fairness
Can I re-draw if I don't like the result?
A prepared draw can only be run once. You can cancel a draw that hasn't been run, but cancelled draws stay on your public results page with the time they were cancelled - including whether that was after the randomness was published - so a cancel-and-redraw is always visible.
Why public randomness instead of a seed chosen on camera?
Because whoever runs the website can see the secret seed. With a seed typed in at the draw, they could in principle try candidate seeds in advance and steer the result. drand's randomness for the chosen round doesn't exist until after the draw is prepared, so it can't be tried in advance or chosen.
Can I still type a live seed?
Yes - choose Typed in on camera when preparing. It's useful if your server can't reach drand, but it's labelled publicly as organiser-supplied because it can't prove the organiser didn't choose it. If you leave it empty, the draw time (UTC) is used.
Do winners need a customer account?
YetiRaffles only sells competition tickets to customers with an account, so every ticket has an owner. If a winner's account has since been deleted, Yeti Live Draw uses the name and email from the order the ticket was bought on. Who owns each ticket is locked when the draw is prepared, so reassigning a ticket afterwards cannot change who is recorded or contacted as the winner.
Can one person win twice in a multi-winner draw?
A ticket can only win once. A customer with several tickets can win more than one prize - the same as drawing tickets from a hat.
Need Help?
If you have questions or need assistance, check out our Troubleshooting Guide or FAQ.