General

SettingDescriptionDefault
Enable YetiAwareTurns enforcement of limits, cooling-off, self-exclusion and the checkout confirmation on or off. While on, guest checkout is switched off so restrictions can't be bypassedOn
Order Statuses Counted as SpendWhich order statuses count towards spend limits. If none are ticked, Processing and Completed are used. Spend counts in the period the order was paid. Changes apply straight awayProcessing, Completed
Support Contact EmailShown in every YetiAware email as who to contactSite admin email

Turning off Enable YetiAware stops all enforcement. Customers could buy while self-excluded. Only turn it off for testing.

Checkout Confirmation

SettingDescription
Checkbox TextThe wording of the required checkout checkbox
Terms & Conditions / 18+ Page URLYour terms or age restriction page, linked from the checkbox

See 18+ Checkout Confirmation.

Timing Rules

SettingDescriptionDefault
Spend Limit Increase DelayHours between a customer confirming a limit increase or removal and it taking effect24 hours
Self-Exclusion Lift DelayHours between a customer confirming they want to end self-exclusion and their account being reinstated48 hours

Both must be at least 1 hour. Changes only affect requests confirmed after you save.

Who Can Change Settings?

The YetiAware menu is available to users with the manage_woocommerce capability - Administrators and Shop Managers by default.

Need Help?

If you have questions or need assistance, check out our Troubleshooting Guide or FAQ.